fp777 Privacy Policy

1.1 fp777 Casino ("fp777") is deeply committed to protecting the privacy and personal data of all individuals who use the fp777 Platform. We understand that Filipino players trust us with sensitive personal and financial information, and we take that responsibility seriously.

1.2 This Policy describes in clear terms what personal data we collect from you, how we use it, with whom we share it, and what rights you have in relation to it. This Policy applies to all users of the fp777 Platform, including registered account holders and visitors who browse the site without registering.

1.3 fp777 operates in compliance with Republic Act No. 10173, the Data Privacy Act of 2012, its Implementing Rules and Regulations (IRR), and all applicable issuances of the National Privacy Commission (NPC) of the Philippines. fp777 also complies with all data-related obligations imposed by PAGCOR under its licensing framework.

2.1 For the purposes of the Data Privacy Act of 2012 and this Policy, fp777 is the Personal Information Controller (PIC) responsible for the personal data collected through the fp777 Platform.

2.2 fp777 has designated a Data Protection Officer (DPO) to oversee compliance with RA 10173 and to handle data subject rights requests. Contact details for the DPO are provided in Section 16 of this Policy.

2.3 Certain personal data processing activities are performed by third-party service providers acting as Personal Information Processors (PIPs) on fp777's behalf. All PIPs are contractually bound to process personal data only on fp777's documented instructions and in accordance with applicable data protection law.

3.1 fp777 collects the following categories of personal data in connection with your use of the Platform:

3.1 Registration & Identity Data

• Full legal name
• Date of birth (for age verification — 21+ requirement)
• Residential address (including city — e.g., Manila, Cebu, Davao, Makati)
• Email address and mobile phone number
• Username and encrypted password
• Nationality and government-issued ID details (for KYC verification)

3.2 Financial & Payment Data

• GCash account number and transaction references
• Maya (PayMaya) account details and transaction history
• Bank account details (BPI, BDO, UnionBank, Metrobank) where used for transactions
• Deposit and withdrawal history, amounts, and timestamps
• Cryptocurrency wallet addresses (where applicable)

3.3 Gaming & Activity Data

• Game play history, bet amounts, session duration, and outcomes
• Sports betting and bingo activity records
• Bonus claims, promotional participation, and wagering records
• Login timestamps, session duration, and login IP addresses

3.4 Technical & Device Data

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Cookies and similar tracking technologies (see Section 10)
• Referring website and navigation path within the Platform

3.5 Communications Data

• Records of customer support interactions (live chat, email)
• Feedback, complaints, and dispute resolution communications
• Marketing preference settings and opt-out records

4.1 fp777 uses your personal data for the following purposes:

5.1 fp777 processes your personal data on the following legal bases as recognized under RA 10173:

• Consent: Where you have given fp777 your explicit consent to process your data for a specific purpose (e.g., marketing communications). You may withdraw your consent at any time without affecting the lawfulness of prior processing.
• Contract Performance: Where processing is necessary to perform the contract between you and fp777 (e.g., operating your account, processing deposits and withdrawals).
• Legal Obligation: Where processing is required to comply with applicable Philippine law, including PAGCOR regulatory requirements, RA 9160 (Anti-Money Laundering Act), and RA 10173.
• Legitimate Interests: Where processing is necessary for fp777's legitimate interests, such as fraud prevention, platform security, and service improvement, provided these interests are not overridden by your fundamental rights and freedoms.

6.1 fp777 does not sell, rent, or trade your personal data to third parties. We share personal data only in the following limited circumstances:

• Payment Processors: GCash (G-Xchange, Inc.), Maya Philippines, Inc., and other payment service providers receive transaction-related personal data solely for the purpose of processing your deposits and withdrawals.
• Game Providers: Licensed game studios (JILI, Pragmatic Play, Evolution, PG Soft, etc.) may receive limited session and identity data as required to serve game content to your account.
• KYC & Identity Verification Partners: Third-party identity verification service providers may process your KYC documents to assist fp777 in verifying your age and identity.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities as required by law.
• Law Enforcement: Where required by a lawful order or court process issued by a competent Philippine authority.
• Professional Advisers: Lawyers, auditors, and accountants acting under binding duties of confidentiality.

7.1 Certain service providers involved in the delivery of the fp777 Platform — particularly international game studios and cloud infrastructure providers — may process personal data outside of the Philippines.

7.2 Where personal data is transferred outside the Philippines, fp777 ensures that appropriate safeguards are in place in accordance with RA 10173 and NPC guidelines, including contractual data transfer clauses that impose equivalent data protection obligations on the receiving entity.

7.3 fp777 does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing the safeguards described in this Section.

8.1 fp777 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulation.

8.2 The following minimum retention periods apply:

• Account and identity data: Retained for the duration of the account relationship, plus a minimum of 5 years after account closure, as required by PAGCOR and AMLC regulations.
• Financial transaction records: Retained for a minimum of 5 years as required by RA 9160 (Anti-Money Laundering Act).
• KYC verification documents: Retained for a minimum of 5 years after account closure.
• Customer support communications: Retained for 2 years from the date of the interaction.
• Marketing consent records: Retained for 3 years from the date consent was given or withdrawn.
• Technical and device data (logs): Retained for up to 12 months for security and fraud investigation purposes.

8.3 Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with fp777's internal data retention and disposal procedures.

9.1 As a data subject under Republic Act No. 10173, you have the following rights in relation to your personal data held by fp777:

9.2 To exercise any of your rights, please submit a written request to fp777's Data Protection Officer at the contact details provided in Section 16. fp777 will respond to all data subject rights requests within fifteen (15) working days of receipt, in accordance with NPC guidelines.

9.3 Certain rights are subject to legal limitations. For example, fp777 cannot delete financial transaction records that are required to be retained under RA 9160. Where a request cannot be fully accommodated, fp777 will explain the applicable legal basis for the limitation.

9.4 If you believe fp777 has violated your data privacy rights under RA 10173, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

10.1 fp777 uses cookies and similar tracking technologies on the Platform. A cookie is a small text file placed on your device by a website to store information about your visit.

10.2 fp777 uses the following categories of cookies:

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication cookies and security tokens. You cannot opt out of these cookies as the Platform cannot operate without them.
• Functional Cookies: Remember your preferences such as language, display settings, and game lobby filters. These improve your experience but are not strictly necessary.
• Analytics Cookies: Collect aggregated, anonymized data about how users navigate the Platform. Used to improve Platform performance and user experience.
• Marketing Cookies: Where you have given consent, used to deliver relevant promotional content from fp777. These are not used to track you across unrelated third-party websites.

10.3 You may manage non-essential cookies at any time through your browser settings. Note that disabling certain cookies may affect the functionality of the fp777 Platform.

11.1 fp777 may send you promotional communications about new games, bonus offers, and platform features via email or SMS, but only where you have given your explicit prior consent to receive such communications.

11.2 You may withdraw your consent to marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email from fp777
• Updating your communication preferences in your fp777 Account Settings
• Contacting fp777 customer support and requesting removal from marketing lists

11.3 Withdrawal of marketing consent does not affect transactional communications necessary for the operation of your account, such as deposit confirmations, withdrawal processing notices, and security alerts.

12.1 The fp777 Platform is strictly intended for individuals who are 21 years of age or older. fp777 does not knowingly collect personal data from individuals under the age of 21.

12.2 If fp777 discovers or is notified that personal data has been collected from an individual under 21 years of age, fp777 will promptly delete such data, close the associated account, and return any deposits made, in accordance with the fp777 Terms & Conditions.

13.1 fp777 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption on all data in transit
• AES-256 encryption for personal data stored in fp777 databases
• Two-factor authentication (2FA) for all staff accessing personal data systems
• Role-based access controls limiting data access to authorized personnel only
• Regular security penetration testing and vulnerability assessments
• Documented incident response procedures for potential data breaches

13.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, fp777 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected data subjects without undue delay, in accordance with RA 10173 Section 20(f) and NPC Circular 16-03.

13.3 Notwithstanding fp777's security measures, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. Players are encouraged to use strong, unique passwords and enable two-factor authentication on their fp777 accounts.

14.1 The fp777 Platform may contain links to third-party game provider interfaces or regulatory pages. These third-party sites and services have their own independent privacy policies, and fp777 accepts no responsibility or liability for the privacy practices of any third party.

14.2 fp777 recommends that you review the privacy policy of any third-party service before submitting any personal information to it.

15.1 fp777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or our data practices. The "Last Updated" date at the top of this page will be revised accordingly.

15.2 Where changes are material, fp777 will notify registered users via email or through a prominent notice on the Platform prior to the changes taking effect. Continued use of the fp777 Platform after the effective date of any revision constitutes your acceptance of the updated Policy.

15.3 fp777 encourages all players to review this Privacy Policy periodically to remain informed of how their personal data is being handled.

16.1 For all data privacy inquiries, data subject rights requests, or concerns about fp777's data practices, please contact fp777's designated Data Protection Officer (DPO) through the following channels:

• Live Chat: Available 24/7 within the fp777 Platform — reference "Privacy / DPO Request" when connecting
• Email: [email protected] — Subject line: "Data Privacy Request" (plain text — not a clickable link)

16.2 fp777 will acknowledge all data privacy requests within three (3) working days and provide a full response within fifteen (15) working days of receipt.

16.3 If you are not satisfied with fp777's response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines: